Patient Referral Management Software Market by Type (Outbound, Inbound), by Deployment Mode (On-premise, Cloud & Web-based), End user (Patients, Providers, Payers, Others) and by Region - Global Forecast to 2023-2033

The patient referral management software market size is estimated to be USD 6,992.51 million in 2022 and is expected to witness a CAGR of 17.81% during the forecast period 2023-2033. Rising elderly global population and increase in the number of government initiatives are projected to drive the market growth in near future. Furthermore, surge in demand for patient referral software is expected to support the market growth. However, lack of skilled workforce is predicted to limit market growth.

Increase in the number of government initiatives together with geriatric population to enhance the use of healthcare IT solutions is expected to propel the market growth during the forecast period. Eceptionist, a provider of telehealth and referral management software, announced the release of an improved software version including “eConsult” services in December 2019.

Surge in demand for patient referral software is predicted to fuel the market growth during the projected period. To enhance their daily operations, a number of healthcare providers are progressively adopting referral management solutions. For instance, to enhance patient contacts when there was social distance between patients and lab technicians, Village Health Partners (VHP), a provider of healthcare tools, used patient referral software provided by BlockitNow, Inc. Additionally, it is projected that supportive initiatives from governments all over the world will promote the adoption of appropriate IT technologies to improve the existing health system. In India, the Ayushman Bharat-Arogya program’s online referral system was introduced by the Karnataka government in June 2022.

Segmentation

By Type

The market is categorized into outbound and inbound. In 2022, the inbound segment accounted for the highest revenue share due to the rising demand for shorter referral processing times, better communication amongst healthcare providers, and digitalization. The inbound referrals are obtained in a single try from a variety of channels, including fax, emails, phones, and walk-ins. For instance, the Referral MD programme offers functions including direct patient scheduling, patient interaction tools, and incoming referrals. The supportive analytical tools offer metrics for the patient’s current process and past data, that can be re-targeted in order to keep patients under control, increase their satisfaction, and attract new customers. The revenue of medical practices must be continuously increased by bringing in new patients. Along with advertising and networking with insurance providers, developing a reliable referral network is a great method for bringing in new customers.

By Deployment Mode

The market is categorized into on-premise and cloud & web-based. In the global market, the cloud & web-based segment accounted for the largest revenue share in 2022 owing to its flexible deployment and capacity to lower the costs associated with IT infrastructure. The cloud-based referral marketing platform includes mobile applications and social media communication tools that are simple to integrate. Additionally, the market for cloud and web-based solutions is projected to be driven by the growing availability of cloud solutions. The advantages of using cloud-based systems include outstanding capacity flexibility, on-demand self-serving insights, and a low initial hardware investment cost. A rapid expansion of this industry has been observed. A cloud-based database syncs data to each and every client that is connected in real-time. Healthcare professionals and the healthcare community can communicate with each other in both directions due to the usage of a cloud-based referral platform. A cloud-based solution that assesses whether patients need to be referred to a hospital was created in August 2019 by Moorfields Eye Hospital researchers in association with Big Picture.

By End User

The market is segmented into patients, providers, payers, and others. In 2022, the providers segment accounted for the largest revenue share owing to increasing burden of patient referrals. The majority of patients are attended by healthcare professionals, who serve as the initial point of contact for a variety of general and specialised health issues. As a result, providers have a large patient pool on board for referrals to various hospitals and market groups. ReferralMD and the Athena health marketplace initiative programme collaborated in July 2020 to provide referral management and a patient access platform. Through this relationship, ReferralMD will have access to Athena’s healthcare provider network, enabling simple patient interaction. The patients segment is expected to grow at the fastest CAGR over the projection period. The adoption of patient referral systems is being driven by the growing elderly population and the incidence of chronic diseases. The patients are assessed by the health care providers based on the required diagnostic tests, and then, depending on the level of treatment needed, they are transferred to experts.

Regional Markets

In 2022, North America region accounted for the highest revenue in the patient referral management software market and is expected to maintain its dominance during the forecast period. This is attributed to escalating technological developments in healthcare IT and the increasing popularity of patient referral software systems. For instance, GE Healthcare launched advanced cloud-based remote monitoring solution for clinicians in April 2020. Additionally, in June 2022, Think Research Corporation, a Canadian distributor of healthcare software solutions, declared that Caredove had helped it extend its Ontario eReferral Program. More than 100 community support agencies and homes are expected to be made accessible to clinical users due to the eReferral interoperability. Asia Pacific is predicted to expand at the fastest rate region’s rapidly ageing population base, rising demand for cheap healthcare, and surge in the frequency of chronic diseases due to region’s rapidly ageing population base, rising demand for cheap healthcare, and surge in the frequency of chronic diseases. Government programmes that encourage the use of healthcare IT are anticipated to accelerate expansion.

Competitor Insights

Some of the key players operating in the patient referral management software market are Careport Health, Persistent Systems, Optum, Inc., Eceptionist, Inc., Arcadia, Cloudmed, Allscripts Healthcare Solutions, Inc., Ehealth Technologies, Cerner Corporation, Athena Health, and Insync Healthcare.

To achieve a competitive edge, these companies are implementing a variety of growth strategies. Strategic partnerships, alliances, and agreements with different businesses and research institutions are seen to be the main strategies used by companies in this sector.

  • Healthcare IT software company Athena Health introduced a voice-automated, mobile-integrated digital assistant in June 2022. This assistant speeds up information retrieval and enables healthcare providers to employ Athena Health’s electronic health records (EHR) solution.

This comprehensive research report focuses on the global and regional market size and forecasts of diverse segments including type and deployment mode, end user from 2022 to 2033.

Report Scope:

Key Parameters Details
Market size in 2022
  • USD 6,992.51 Million
CAGR
  • 17.81%
Base Year
  • 2022
Forecast Period
  • 2023-2033
Study Coverage
  • Global and regional market size and revenue forecast
  • Segment market size and revenue forecast at global, regional, and country level
  • Competitive landscape (company share analysis, company profiles, recent development, competitive map analysis)
  • Conclusion and recommendations
Qualitative Analysis
  • Market drivers
  • Market restraints
  • Market opportunities
  • Recent market trends
  • Market challenges
  • Porter’s Five Forces analysis
  • PEST analysis
  • COVID-19 impact analysis
Segment Market Scope
  • Type
  • Deployment Mode
  • End-user
Regional Market Scope
  • North America
    (U.S. and Canada)
  • Europe
    (Germany, France, UK, Spain, Italy, Russia, Rest of Europe)
  • Asia Pacific
    (China, Japan, India, Australia, South Korea, Rest of APAC)
  • Latin America
    (Brazil, Mexico, Argentina, Rest of LATAM)
  • MEA
    (South Africa, GCC, Rest of MEA)
Company Profiles
  • Exhaustive profiles of top 10 players
  • Other major players listing
15% Free Customization Available
  • You can customize the study scope to meet your exact requirement. Click here for more details

Segmentation: Patient Referral Management Software Market Report 2022 – 2033

Type (Revenue, USD Million), 2022 – 2033

  • Outbound
  • Inbound

Deployment Mode (Revenue, USD Million), 2022 – 2033

  • On-premise
  • Cloud & Web-based

End user (Revenue, USD Million), 2022 – 2033

  • Patients
  • Providers
  • Payers
  • Others

By Region (Revenue, USD Million), 2022 – 2033

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • France
    • UK
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Rest of APAC
  • Latin America
    • Brazil
    • Mexico
    • Argentina
    • Rest of LATAM
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • Rest of MEA

Table of Contents: Patient Referral Management Software Market 2022-2033

  1. Research Methodology
    1. Study Objectives
    2. Study Scope
    3. Research Framework
      1. Research Models
        1. Bottom-up Approach
        2. Top-down Approach
        3. Data Triangulation
      2. Data Analysis
        1. Data Validation
        2. Market Size Estimation
        3. Market Forecast Model
  1. Introduction: Patient Referral Management Software
  2. Executive Summary
  3. Market Dynamics
    1. Market Drivers
      1. Driver 1
      2. Driver 2
      3. Driver 3
      4. Driver 4
    2. Market Restraint
      1. Restraint 1
      2. Restraint 2
      3. Restraint 3
    3. Market Opportunities
      1. Opportunity 1
      2. Opportunity 2
      3. Opportunity 3
    4. Market Trends
      1. Trend 1
      2. Trend 2
      3. Trend 3
    5. Market Challenges
      1. Challenge 1
      2. Challenge 2
      3. Challenge 3
  1. Market Environment Analysis
    1. Porter’s 5 Forces Analysis
    2. PESTEL Analysis
    3. SWOT Analysis
  2. COVID-19 Impact Analysis: Patient Referral Management Software Market
  3. Market Analysis by Type
    1. Outbound
      1. Outbound Market Forecast, 2022-2033(USD Million)
    2. Inbound
      1. Inbound Market Forecast, 2022-2033(USD Million)
  1. Market Analysis by Deployment Mode
    1. On-premise
      1. On-premise Market Forecast, 2022-2033(USD Million)
    2. Cloud & Web-based
      1. Cloud & Web-based Market Forecast, 2022-2033(USD Million)
  1. Market Analysis by End User
    1. Patients
      1. Patients Market Forecast, 2022-2033(USD Million)
    2. Providers
      1. Providers Market Forecast, 2022-2033(USD Million)
    3. Payers
      1. Payers Market Forecast, 2022-2033(USD Million)
    4. Others
      1. Others Market Forecast, 2022-2033(USD Million)
  1. Regional Market Analysis
    1. Regional Market Trends Analysis
  2. North America Patient Referral Management Software Market
    1. North America Patient Referral Management Software Market
      1. North America Market Size and Forecast, 2022-2033(USD Million)
        1. Market Size and Forecast by Type, 2022-2033(USD Million)
        2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
        3. Market Size and Forecast by End User, 2022-2033(USD Million)
      2. S. Patient Referral Management Software Market
        1. S. Market Size and Forecast, 2022-2033(USD Million)
          1. Market Size and Forecast by Type, 2022-2033(USD Million)
          2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
          3. Market Size and Forecast by End User, 2022-2033(USD Million)
        2. Canada Patient Referral Management Software Market
          1. Canada Market Size and Forecast, 2022-2033(USD Million)
            1. Market Size and Forecast by Type, 2022-2033(USD Million)
            2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
            3. Market Size and Forecast by End User, 2022-2033(USD Million)
  1. Europe Patient Referral Management Software Market
    1. Europe Patient Referral Management Software Market
      1. Europe Market Size and Forecast, 2022-2033(USD Million)
        1. Market Size and Forecast by Type, 2022-2033(USD Million)
        2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
        3. Market Size and Forecast by End User, 2022-2033(USD Million)
      2. Germany Patient Referral Management Software Market
        1. Germany Market Size and Forecast, 2022-2033(USD Million)
          1. Market Size and Forecast by Type, 2022-2033(USD Million)
          2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
          3. Market Size and Forecast by End User, 2022-2033(USD Million)
        2. UK Patient Referral Management Software Market
          1. UK Market Size and Forecast, 2022-2033(USD Million)
            1. Market Size and Forecast by Type, 2022-2033(USD Million)
            2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
            3. Market Size and Forecast by End User, 2022-2033(USD Million)
          2. France Patient Referral Management Software Market
            1. France Market Size and Forecast, 2022-2033(USD Million)
              1. Market Size and Forecast by Type, 2022-2033(USD Million)
              2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
              3. Market Size and Forecast by End User, 2022-2033(USD Million)
            2. Spain Patient Referral Management Software Market
              1. Spain Market Size and Forecast, 2022-2033(USD Million)
                1. Market Size and Forecast by Type, 2022-2033(USD Million)
                2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                3. Market Size and Forecast by End User, 2022-2033(USD Million)
              2. Italy Patient Referral Management Software Market
                1. Italy Market Size and Forecast, 2022-2033(USD Million)
                  1. Market Size and Forecast by Type, 2022-2033(USD Million)
                  2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                  3. Market Size and Forecast by End User, 2022-2033(USD Million)
                2. Rest of Europe Patient Referral Management Software Market
                  1. Rest of Europe Market Size and Forecast, 2022-2033(USD Million)
                    1. Market Size and Forecast by Type, 2022-2033(USD Million)
                    2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                    3. Market Size and Forecast by End User, 2022-2033(USD Million)
  1. Asia Pacific Patient Referral Management Software Market
    1. Asia Pacific Patient Referral Management Software Market
      1. Asia Pacific Market Size and Forecast, 2022-2033(USD Million)
        1. Market Size and Forecast by Type, 2022-2033(USD Million)
        2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
        3. Market Size and Forecast by End User, 2022-2033(USD Million)
      2. Japan Patient Referral Management Software Market
        1. Japan Market Size and Forecast, 2022-2033(USD Million)
          1. Market Size and Forecast by Type, 2022-2033(USD Million)
          2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
          3. Market Size and Forecast by End User, 2022-2033(USD Million)
        2. China Patient Referral Management Software Market
          1. China Market Size and Forecast, 2022-2033(USD Million)
            1. Market Size and Forecast by Type, 2022-2033(USD Million)
            2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
            3. Market Size and Forecast by End User, 2022-2033(USD Million)
          2. India Patient Referral Management Software Market
            1. India Market Size and Forecast, 2022-2033(USD Million)
              1. Market Size and Forecast by Type, 2022-2033(USD Million)
              2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
              3. Market Size and Forecast by End User, 2022-2033(USD Million)
            2. South Korea Patient Referral Management Software Market
              1. South Korea Market Size and Forecast, 2022-2033(USD Million)
                1. Market Size and Forecast by Type, 2022-2033(USD Million)
                2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                3. Market Size and Forecast by End User, 2022-2033(USD Million)
              2. Australia Patient Referral Management Software Market
                1. Australia Market Size and Forecast, 2022-2033(USD Million)
                  1. Market Size and Forecast by Type, 2022-2033(USD Million)
                  2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                  3. Market Size and Forecast by End User, 2022-2033(USD Million)
                2. Rest of Asia Pacific Patient Referral Management Software Market
                  1. Rest of Asia Pacific Market Size and Forecast, 2022-2033(USD Million)
                    1. Market Size and Forecast by Type, 2022-2033(USD Million)
                    2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                    3. Market Size and Forecast by End User, 2022-2033(USD Million)
  1. Latin America Patient Referral Management Software Market
    1. Latin America Patient Referral Management Software Market
      1. Latin America Market Size and Forecast, 2022-2033(USD Million)
        1. Market Size and Forecast by Type, 2022-2033(USD Million)
        2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
        3. Market Size and Forecast by End User, 2022-2033(USD Million)
      2. Brazil Patient Referral Management Software Market
        1. Brazil Market Size and Forecast, 2022-2033(USD Million)
          1. Market Size and Forecast by Type, 2022-2033(USD Million)
          2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
          3. Market Size and Forecast by End User, 2022-2033(USD Million)
        2. Mexico Patient Referral Management Software Market
          1. Mexico Market Size and Forecast, 2022-2033(USD Million)
            1. Market Size and Forecast by Type, 2022-2033(USD Million)
            2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
            3. Market Size and Forecast by End User, 2022-2033(USD Million)
          2. Argentina Patient Referral Management Software Market
            1. Argentina Market Size and Forecast, 2022-2033(USD Million)
              1. Market Size and Forecast by Type, 2022-2033(USD Million)
              2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
              3. Market Size and Forecast by End User, 2022-2033(USD Million)
            2. Rest of Latin America Patient Referral Management Software Market
              1. Rest of Latin America Market Size and Forecast, 2022-2033(USD Million)
                1. Market Size and Forecast by Type, 2022-2033(USD Million)
                2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
                3. Market Size and Forecast by End User, 2022-2033(USD Million)
  1. MEA Patient Referral Management Software Market
    1. MEA Patient Referral Management Software Market
      1. MEA Market Size and Forecast, 2022-2033(USD Million)
        1. Market Size and Forecast by Type, 2022-2033(USD Million)
        2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
        3. Market Size and Forecast by End User, 2022-2033(USD Million)
      2. GCC Patient Referral Management Software Market
        1. GCC Market Size and Forecast, 2022-2033(USD Million)
          1. Market Size and Forecast by Type, 2022-2033(USD Million)
          2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
          3. Market Size and Forecast by End User, 2022-2033(USD Million)
        2. South Africa Patient Referral Management Software Market
          1. South Africa Market Size and Forecast, 2022-2033(USD Million)
            1. Market Size and Forecast by Type, 2022-2033(USD Million)
            2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
            3. Market Size and Forecast by End User, 2022-2033(USD Million)
          2. Rest of MEA Patient Referral Management Software Market
            1. Rest of MEA Market Size and Forecast, 2022-2033(USD Million)
              1. Market Size and Forecast by Type, 2022-2033(USD Million)
              2. Market Size and Forecast by Deployment Mode, 2022-2033(USD Million)
              3. Market Size and Forecast by End User, 2022-2033(USD Million)
  1. Competitor Analysis
    1. Market Share Analysis, 2022
    2. Major Recent Developments, 2019-2022
  2. Company Profiles
    1. Careport Health
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    2. Persistent Systems
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    3. Optum, Inc.
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    4. Eceptionist, Inc.
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    5. Arcadia
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    6. Cloudmed
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    7. Allscripts Healthcare Solutions, Inc.
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    8. Ehealth Technologies
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    9. Cerner Corporation
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    10. Athena Health
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    11. Insync Healthcare
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    12. Company 12
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    13. Company 13
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    14. Company 14
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    15. Company 15
      1. Company Snapshot
      2. Company Overview
      3. Financials
      4. Product Benchmarking
      5. Recent Developments
    16. Others Prominent Players
  3. Conclusion & Recommendations

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